Privacy Policy

Effective Date: [16/03/2025]
Last Updated: [16/03/2025]

Welcome to [Ciano Art] (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website [cianoart.com], purchase artwork, or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

  • When making a purchase: Name, email, phone number, billing/shipping address, and payment details.
  • When subscribing to newsletters or contacting us: Email address and any messages you send.
  • For commissioned artwork requests: Additional personal details you provide for customization.

b) Information We Automatically Collect

  • Cookies & Tracking Technologies: IP address, browser type, device type, location, and browsing behavior on our website.
  • Order History & Preferences: We track your past orders to improve recommendations.

2. How We Use Your Information

We use your personal data to:
✅ Process and ship your orders.
✅ Provide customer support.
✅ Send order confirmations, updates, and invoices.
✅ Personalize your shopping experience.
✅ Improve our website and services.
✅ Comply with legal obligations (e.g., tax reporting, fraud prevention).
✅ Send promotional emails (only if you’ve opted in).

3. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

Payment Processors: (e.g., PayPal, Stripe) to securely process transactions.
Shipping Providers: (e.g., An Post, DHL, FedEx) to fulfill your orders.
Legal Authorities: If required by law or to protect against fraud.
Marketing & Analytics Providers: (e.g., Google Analytics, Meta) for improving our services.

4. Your Rights Under GDPR

If you are in the EU/EEA, you have the following rights under GDPR:

Access & Portability – Request a copy of your data.
Correction – Update inaccurate or incomplete data.
Erasure (“Right to Be Forgotten”) – Request deletion of your data.
Objection – Object to data processing (e.g., marketing emails).
Restriction – Limit how we process your data.
Withdraw Consent – Opt-out of marketing emails at any time.

To exercise your rights, contact us at: [info@cianoart.com].

5. Data Retention

We keep your data only as long as necessary to fulfill our obligations (e.g., tax and legal requirements) or until you request deletion.

6. International Data Transfers

As we ship worldwide, your data may be stored or processed outside the EU (e.g., in the US). We ensure any such transfers comply with GDPR safeguards.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy [link if applicable].

8. Security Measures

We take appropriate security measures to protect your personal data, including encryption, secure payment gateways, and access controls. However, no online platform is 100% secure, so please use strong passwords and be cautious when sharing personal data online.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, payment providers). We are not responsible for their privacy practices, so please review their policies before sharing data.

10. Changes to This Policy

We may update this policy periodically. Any significant changes will be notified via email or website updates.

11. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us:

Email: [info@cianoart.com]
Address: [Unit 18, Gateway Business Park, Midleton, Co.Cork. Ireland]

If you have concerns about data privacy, you also have the right to lodge a complaint with the Irish Data Protection Commission (DPC):
https://www.dataprotection.ie